1 independent reviews for Thimphu and Gangtey Tshechu festivals tour, Bhutan

Thank you so much for your constructive feedback Suzy we really appreciate you taking the time to share. Thank you for also for your comment about being unsure if our holiday benefited local people, reduced environmental impacts or supported conservation. As a sustainable travel company it is absolutely essential that our travellers and our potential clients know that each and every tour that we offer works with local guides and drivers, that we use refillable water stations instead of bottled water, we eat at local restaurants instead of chains, and that we reduce our carbon footprint wherever possible, starting with planting trees for every client who travels with us. We appreciate you letting us know that this was not celebrated in the way that it should be and have already spoken with our local teams about where this can be improved. As the weather in Bhutan can be quite varied we always err on the side of caution to make sure clients are well prepared for a potential drop in temperature. In October temperatures regularly drop to 7 degrees especially at the higher altitudes, and we would hate for anyone to feel too cold to enjoy a mountain stroll in the evening due to lack of layers. Your group was particularly lucky with the temperature, but less so with the rain, so having a range of clothing really is the best way to make sure to stay comfortable no matter the weather. As the Scandinavians say 'there is not such thing as bad weather, only unsuitable clothing'. Regarding the Anti-Biotics, we have taken your advice and have now adjusted our list to make sure it is clear to bring a supply of your own prescribed medicines and anti-biotics with you while you travel. Thank you so much for that! We have also noted that over the counter medicines are not essential, but are recommended. In terms of the hotels, you will be very pleased to hear that Sam our MD has just returned from a trip to Bhutan himself and inspected every single property to make sure we are only using the most convenient and quality locally owned properties. Thank you so much for your valuable feedback and your kind words, we are so pleased you had such a lovely time away and we cannot wait to welcome you back to travel with us again in the near future!